Realtime Eligibility High Failure Rate - Blue Cross Illinois (Medicare Advantage)

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.

Posted Aug 03, 2026 - 06:44 EDT

Monitoring

Blue Cross Illinois (Medicare Advantage) now is operating within acceptable limits. Availity continues to closely monitor this connection for stability

Posted Aug 03, 2026 - 05:42 EDT

Investigating

A high failure rate of 44% has been detected for Blue Cross Illinois (Medicare Advantage).

Posted Aug 02, 2026 - 09:38 EDT

This incident affected: Realtime Eligibilty Payer Connectivity and Response (Blue Cross Illinois (Medicare Advantage)).