Realtime Eligibility High Failure Rate - BCBS Arizona

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Jan 12, 2026 - 20:38 EST

Monitoring

BCBS Arizona now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Jan 12, 2026 - 19:36 EST

Investigating

A high failure rate of 17% has been detected for BCBS Arizona.
Posted Jan 12, 2026 - 19:26 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Arizona).