Realtime Eligibility High Failure Rate - Sunshine Health (formerly known as Sunshine State Health Plan)
Incident Report for Realtime Dashboard
Resolved
This incident has been resolved.
Posted Nov 20, 2024 - 15:28 EST
Monitoring
Sunshine Health (formerly known as Sunshine State Health Plan) now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Nov 20, 2024 - 14:26 EST
Investigating
A high failure rate of 11% has been detected for Sunshine Health (formerly known as Sunshine State Health Plan).
Posted Nov 20, 2024 - 14:24 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Sunshine Health (formerly known as Sunshine State Health Plan)).
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