Realtime Eligibility High Failure Rate - BlueChoice HealthPlan BCBS South Carolina

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Jan 12, 2026 - 18:38 EST

Monitoring

BlueChoice HealthPlan BCBS South Carolina now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Jan 12, 2026 - 17:36 EST

Investigating

A high failure rate of 55% has been detected for BlueChoice HealthPlan BCBS South Carolina.
Posted Jan 12, 2026 - 17:14 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BlueChoice HealthPlan BCBS South Carolina).
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