Realtime Eligibility High Failure Rate - BCBS Illinois

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Apr 07, 2026 - 20:36 EDT

Monitoring

BCBS Illinois now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Apr 07, 2026 - 19:34 EDT

Investigating

A high failure rate of 15% has been detected for BCBS Illinois.
Posted Apr 07, 2026 - 19:30 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Illinois).