Realtime Eligibility High Failure Rate - BCBS Kansas City Administrative Services of Kansas (ASK)

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.

Posted Aug 03, 2026 - 02:42 EDT

Monitoring

BCBS Kansas City Administrative Services of Kansas (ASK) now is operating within acceptable limits. Availity continues to closely monitor this connection for stability

Posted Aug 03, 2026 - 01:40 EDT

Update

Availity continues to monitor the status of this connection. Updates will be posted as additional information is known.

Posted Aug 02, 2026 - 06:32 EDT

Update

Availity continues to monitor the status of this connection. Updates will be posted as additional information is known.

Posted Aug 01, 2026 - 06:30 EDT

Investigating

A high failure rate of 70% has been detected for BCBS Kansas City Administrative Services of Kansas (ASK).

Posted Jul 31, 2026 - 06:28 EDT

This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Kansas City Administrative Services of Kansas (ASK)).