Realtime Eligibility High Failure Rate - BCBS Illinois

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted Jan 13, 2026 - 03:46 EST

Monitoring

BCBS Illinois now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Jan 13, 2026 - 02:44 EST

Investigating

A high failure rate of 12% has been detected for BCBS Illinois.
Posted Jan 13, 2026 - 02:38 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Illinois).