Realtime Eligibility High Failure Rate - Medicaid North Carolina

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Apr 12, 2026 - 08:06 EDT

Monitoring

Medicaid North Carolina now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Apr 12, 2026 - 07:04 EDT

Investigating

A high failure rate of 90% has been detected for Medicaid North Carolina.
Posted Apr 12, 2026 - 00:02 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Medicaid North Carolina).