Realtime Eligibility High Failure Rate - Ambetter from Buckeye Health Plan (Marketplace)

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted Nov 14, 2025 - 11:10 EST

Monitoring

Ambetter from Buckeye Health Plan (Marketplace) now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Nov 14, 2025 - 10:08 EST

Investigating

A high failure rate of 52% has been detected for Ambetter from Buckeye Health Plan (Marketplace).
Posted Nov 14, 2025 - 10:00 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Ambetter from Buckeye Health Plan (Marketplace)).