Realtime Eligibility High Failure Rate - BCBS Kansas City Administrative Services of Kansas (ASK)

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.

Posted May 19, 2026 - 12:02 EDT

Monitoring

BCBS Kansas City Administrative Services of Kansas (ASK) now is operating within acceptable limits. Availity continues to closely monitor this connection for stability

Posted May 19, 2026 - 11:00 EDT

Update

Availity continues to monitor the status of this connection. Updates will be posted as additional information is known.

Posted May 19, 2026 - 06:18 EDT

Investigating

A high failure rate of 58% has been detected for BCBS Kansas City Administrative Services of Kansas (ASK).

Posted May 18, 2026 - 06:16 EDT

This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Kansas City Administrative Services of Kansas (ASK)).