Realtime Eligibility High Failure Rate - BCBS Florida - Florida Blue

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted Apr 08, 2025 - 13:08 EDT

Monitoring

BCBS Florida - Florida Blue now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Apr 08, 2025 - 12:06 EDT

Investigating

A high failure rate of 17% has been detected for BCBS Florida - Florida Blue.
Posted Apr 08, 2025 - 11:14 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Florida - Florida Blue).