Realtime Eligibility High Failure Rate - BCBS Texas

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Mar 21, 2025 - 07:54 EDT

Monitoring

BCBS Texas now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Mar 21, 2025 - 06:52 EDT

Investigating

A high failure rate of 23% has been detected for BCBS Texas.
Posted Mar 21, 2025 - 06:48 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Texas).