Realtime Eligibility High Failure Rate - BCBS Tennessee
Incident Report for Realtime Dashboard
Resolved
This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Apr 28, 2024 - 19:30 EDT
Monitoring
BCBS Tennessee now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Apr 28, 2024 - 18:28 EDT
Investigating
A high failure rate of 10% has been detected for BCBS Tennessee.
Posted Apr 28, 2024 - 18:22 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Tennessee).