Realtime Eligibility High Failure Rate - Ambetter from Buckeye Health Plan (Marketplace)

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.

Posted Mar 21, 2025 - 14:14 EDT

Monitoring

Ambetter from Buckeye Health Plan (Marketplace) now is operating within acceptable limits. Availity continues to closely monitor this connection for stability

Posted Mar 21, 2025 - 13:14 EDT

Investigating

A high failure rate of 18% has been detected for Ambetter from Buckeye Health Plan (Marketplace).

Posted Mar 21, 2025 - 12:58 EDT

This incident affected: Realtime Eligibilty Payer Connectivity and Response (Ambetter from Buckeye Health Plan (Marketplace)).