Realtime Eligibility High Failure Rate - BCBS Alabama

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Nov 04, 2025 - 22:08 EST

Monitoring

BCBS Alabama now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Nov 04, 2025 - 21:06 EST

Investigating

A high failure rate of 16% has been detected for BCBS Alabama.
Posted Nov 04, 2025 - 21:03 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Alabama).