Realtime Eligibility High Failure Rate - Blue Cross Illinois (Medicare Advantage)

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Jan 20, 2026 - 11:50 EST

Monitoring

Blue Cross Illinois (Medicare Advantage) now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Jan 20, 2026 - 10:48 EST

Investigating

A high failure rate of 30% has been detected for Blue Cross Illinois (Medicare Advantage).
Posted Jan 20, 2026 - 10:44 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Blue Cross Illinois (Medicare Advantage)).