Realtime Eligibility High Failure Rate - BlueChoice HealthPlan BCBS South Carolina
Incident Report for Realtime Dashboard
Resolved
This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Nov 20, 2024 - 14:12 EST
Monitoring
BlueChoice HealthPlan BCBS South Carolina now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Nov 20, 2024 - 13:10 EST
Investigating
A high failure rate of 30% has been detected for BlueChoice HealthPlan BCBS South Carolina.
Posted Nov 20, 2024 - 12:36 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BlueChoice HealthPlan BCBS South Carolina).
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