Realtime Eligibility High Failure Rate - Medicaid Indiana

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Mar 21, 2025 - 16:44 EDT

Monitoring

Medicaid Indiana now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Mar 21, 2025 - 15:42 EDT

Investigating

A high failure rate of 44% has been detected for Medicaid Indiana.
Posted Mar 21, 2025 - 15:40 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Medicaid Indiana).