Realtime Eligibility High Failure Rate - Medicare

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted Nov 14, 2025 - 11:04 EST

Monitoring

Medicare now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Nov 14, 2025 - 10:04 EST

Investigating

A high failure rate has been detected for 1 Medicare payer(s).

DMERC Region C is failing at 12.5%
Posted Nov 14, 2025 - 09:52 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Medicare).