Realtime Eligibility High Failure Rate - United Healthcare

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted Jan 12, 2026 - 22:34 EST

Monitoring

United Healthcare now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Jan 12, 2026 - 21:32 EST

Investigating

A high failure rate has been detected for 1 United Healthcare payer(s).

Golden Rule is failing at 100%
Posted Jan 12, 2026 - 21:28 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (United Healthcare).