Realtime Eligibility High Failure Rate - BCBS Illinois

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted Oct 20, 2025 - 03:20 EDT

Monitoring

BCBS Illinois now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Oct 20, 2025 - 02:18 EDT

Investigating

A high failure rate of 28% has been detected for BCBS Illinois.
Posted Oct 20, 2025 - 02:12 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Illinois).