Realtime Eligibility High Failure Rate - BlueChoice HealthPlan BCBS South Carolina

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Aug 03, 2026 - 06:12 EDT

Monitoring

BlueChoice HealthPlan BCBS South Carolina now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Aug 03, 2026 - 05:10 EDT

Investigating

A high failure rate of 100% has been detected for BlueChoice HealthPlan BCBS South Carolina.
Posted Aug 02, 2026 - 16:18 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BlueChoice HealthPlan BCBS South Carolina).