Realtime Eligibility High Failure Rate - Aetna

Incident Report for Realtime Dashboard

Investigating

A high failure rate has been detected for 1 Aetna payer(s).

Aetna Medicaid Texas and CHIP is failing at 12.5%
Posted Sep 16, 2025 - 05:02 EDT
This incident affects: Realtime Eligibilty Payer Connectivity and Response (Aetna).