Realtime Eligibility High Failure Rate - BC Idaho

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Apr 08, 2025 - 08:08 EDT

Monitoring

BC Idaho now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Apr 08, 2025 - 07:08 EDT

Investigating

A high failure rate of 15% has been detected for BC Idaho.
Posted Apr 08, 2025 - 07:03 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BC Idaho).