Realtime Eligibility High Failure Rate - Medicare
Incident Report for Realtime Dashboard
Resolved
This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Apr 28, 2024 - 23:20 EDT
Monitoring
Medicare now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Apr 28, 2024 - 22:18 EDT
Investigating
A high failure rate has been detected for 1 Medicare payer(s).

Blue Cross Community Health Plans is failing at 100%
Posted Apr 28, 2024 - 22:12 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Medicare).