Realtime Eligibility High Failure Rate - Medicare

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted Mar 07, 2026 - 12:42 EST

Monitoring

Medicare now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Mar 07, 2026 - 11:40 EST

Investigating

A high failure rate has been detected for 1 Medicare payer(s).

Blue Cross Community MMAI (Medicare-Medicaid) is failing at 16.67%
Posted Mar 07, 2026 - 11:38 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Medicare).