Realtime Eligibility High Failure Rate - Anthem
Incident Report for Realtime Dashboard
Resolved
This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Nov 20, 2024 - 12:44 EST
Monitoring
Anthem now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Nov 20, 2024 - 11:42 EST
Investigating
A high failure rate has been detected for 4 Anthem payer(s).

Anthem BCBS Indiana is failing at 10.34%
Anthem BCBS Missouri is failing at 11.11%
Anthem BCBS Colorado is failing at 13.64%
Anthem BCBS Nevada is failing at 11.76%
Posted Nov 20, 2024 - 11:38 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Anthem).
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