Realtime Eligibility High Failure Rate - BCBS Kansas City Administrative Services of Kansas (ASK)

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.

Posted Jan 20, 2026 - 15:04 EST

Monitoring

BCBS Kansas City Administrative Services of Kansas (ASK) now is operating within acceptable limits. Availity continues to closely monitor this connection for stability

Posted Jan 20, 2026 - 14:02 EST

Investigating

A high failure rate of 20% has been detected for BCBS Kansas City Administrative Services of Kansas (ASK).

Posted Jan 20, 2026 - 13:56 EST

This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Kansas City Administrative Services of Kansas (ASK)).