Realtime Eligibility High Failure Rate - BCBS South Carolina

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Dec 09, 2025 - 03:00 EST

Monitoring

BCBS South Carolina now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Dec 09, 2025 - 02:00 EST

Investigating

A high failure rate of 20% has been detected for BCBS South Carolina.
Posted Dec 09, 2025 - 01:52 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS South Carolina).