Realtime Eligibility High Failure Rate - Medicare

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Apr 08, 2025 - 10:18 EDT

Monitoring

Medicare now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Apr 08, 2025 - 09:16 EDT

Investigating

A high failure rate has been detected for 1 Medicare payer(s).

Medicare Georgia Part B is failing at 28.57%
Posted Apr 08, 2025 - 09:12 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Medicare).