Realtime Eligibility High Failure Rate - Advantage (Centene)

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Nov 04, 2025 - 20:08 EST

Monitoring

Advantage (Centene) now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Nov 04, 2025 - 19:06 EST

Investigating

A high failure rate of 33% has been detected for Advantage (Centene).
Posted Nov 04, 2025 - 18:58 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Advantage (Centene)).