Realtime Eligibility High Failure Rate - Medicaid Illinois

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted Nov 14, 2025 - 11:04 EST

Monitoring

Medicaid Illinois now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Nov 14, 2025 - 10:02 EST

Investigating

A high failure rate has been detected for 1 Medicaid Illinois payer(s).

Medicaid Illinois is failing at 11.76%
Posted Nov 14, 2025 - 10:00 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Medicaid Illinois).