Realtime Eligibility High Failure Rate - United Healthcare

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted Jun 27, 2026 - 20:08 EDT

Monitoring

United Healthcare now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Jun 27, 2026 - 19:06 EDT

Investigating

A high failure rate has been detected for 1 United Healthcare payer(s).

United Healthcare Ovations (AARP) is failing at 33.33%
Posted Jun 27, 2026 - 19:02 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (United Healthcare).