Realtime Eligibility High Failure Rate - BCBS Louisiana

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Apr 13, 2026 - 07:18 EDT

Monitoring

BCBS Louisiana now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Apr 13, 2026 - 06:16 EDT

Investigating

A high failure rate of 64% has been detected for BCBS Louisiana.
Posted Apr 12, 2026 - 08:56 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Louisiana).