Realtime Eligibility High Failure Rate - BCBS Florida - Florida Blue

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Jan 12, 2026 - 18:40 EST

Monitoring

BCBS Florida - Florida Blue now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Jan 12, 2026 - 17:38 EST

Investigating

A high failure rate of 12% has been detected for BCBS Florida - Florida Blue.
Posted Jan 12, 2026 - 17:36 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Florida - Florida Blue).