Realtime Eligibility High Failure Rate - Medicaid Florida

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Apr 08, 2025 - 04:46 EDT

Monitoring

Medicaid Florida now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Apr 08, 2025 - 03:42 EDT

Investigating

A high failure rate of 60% has been detected for Medicaid Florida.
Posted Apr 08, 2025 - 03:36 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Medicaid Florida).