Realtime Eligibility High Failure Rate - BCBS Arizona

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted May 02, 2026 - 14:25 EDT

Monitoring

BCBS Arizona now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted May 02, 2026 - 13:23 EDT

Investigating

A high failure rate of 18% has been detected for BCBS Arizona.
Posted May 02, 2026 - 12:05 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Arizona).