Realtime Eligibility High Failure Rate - TriCare

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted Aug 03, 2026 - 01:42 EDT

Monitoring

TriCare now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Aug 03, 2026 - 00:40 EDT

Investigating

A high failure rate has been detected for 1 TriCare payer(s).

TRICARE West is failing at 100%
Posted Aug 02, 2026 - 17:20 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (TriCare).