Realtime Eligibility High Failure Rate - Meritain Health
Incident Report for Realtime Dashboard
Resolved
This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Nov 20, 2024 - 15:58 EST
Monitoring
Meritain Health now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Nov 20, 2024 - 14:56 EST
Investigating
A high failure rate of 15% has been detected for Meritain Health.
Posted Nov 20, 2024 - 14:52 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Meritain Health).