Realtime Eligibility High Failure Rate - Medicare

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted Dec 04, 2025 - 10:26 EST

Monitoring

Medicare now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Dec 04, 2025 - 09:24 EST

Investigating

A high failure rate has been detected for 1 Medicare payer(s).

Medicare New York (Upstate) Part B is failing at 14.29%
Posted Dec 04, 2025 - 09:20 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Medicare).