Realtime Eligibility High Failure Rate - BCBS South Carolina

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Apr 11, 2026 - 12:58 EDT

Monitoring

BCBS South Carolina now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Apr 11, 2026 - 11:56 EDT

Investigating

A high failure rate of 25% has been detected for BCBS South Carolina.
Posted Apr 11, 2026 - 11:40 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS South Carolina).