Realtime Eligibility High Failure Rate - Arizona Complete Health - Complete Care Plan

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.

Posted Nov 14, 2025 - 10:06 EST

Monitoring

Arizona Complete Health - Complete Care Plan now is operating within acceptable limits. Availity continues to closely monitor this connection for stability

Posted Nov 14, 2025 - 09:04 EST

Investigating

A high failure rate of 68% has been detected for Arizona Complete Health - Complete Care Plan.

Posted Nov 14, 2025 - 06:36 EST

This incident affected: Realtime Eligibilty Payer Connectivity and Response (Arizona Complete Health - Complete Care Plan).