Realtime Eligibility High Failure Rate - Medicare

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Jun 27, 2026 - 17:02 EDT

Monitoring

Medicare now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Jun 27, 2026 - 16:00 EDT

Investigating

A high failure rate has been detected for 1 Medicare payer(s).

Blue Cross Community Health Plans is failing at 50%
Posted Jun 27, 2026 - 15:32 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Medicare).