Realtime Eligibility High Failure Rate - BCBS North Carolina

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted Sep 15, 2025 - 20:10 EDT

Monitoring

BCBS North Carolina now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Sep 15, 2025 - 19:08 EDT

Investigating

A high failure rate of 12% has been detected for BCBS North Carolina.
Posted Sep 15, 2025 - 19:06 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS North Carolina).