Realtime Eligibility High Failure Rate - Medicare

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted Jan 12, 2026 - 17:20 EST

Monitoring

Medicare now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Jan 12, 2026 - 16:18 EST

Investigating

A high failure rate has been detected for 1 Medicare payer(s).
Posted Jan 12, 2026 - 16:16 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Medicare).