Realtime Eligibility High Failure Rate - BCBS Tennessee

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted Mar 21, 2025 - 12:28 EDT

Monitoring

BCBS Tennessee now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Mar 21, 2025 - 11:26 EDT

Investigating

A high failure rate of 34% has been detected for BCBS Tennessee.
Posted Mar 21, 2025 - 11:18 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Tennessee).